Drop-in visits are about 30 minutes and provide basic daily care for dogs while their owners are away. Services may include potty breaks, feeding as instructed, refreshing water, and light play or exercise as appropriate. Extended walks or strenuous exercise are not guaranteed. Our goal is to provide consistent, reliable care while maintaining safe and realistic expectations for all visits.
Visits are scheduled between 7:00 AM and 10:00 PM. Preferred times are accommodated when possible, typically within about 30 minutes. Exact visit times are guaranteed only when required for veterinarian-prescribed medication administration and must be discussed and confirmed in advance.
Drop-in visits are offered to clients within a limited service area near our home in Carlisle, PA. Due to scheduling and travel constraints, we are unable to accommodate drop-in visits outside our regular service radius. Please contact us in advance to confirm availability for your location.
A visit update will be sent after each visit unless the client requests in advance that updates not be sent (for example, during early morning or late-night visits).
Dogs must be manageable for safe handling. Any history of aggression, escape attempts, or special behavioral needs must be disclosed in advance. If a dog cannot be safely handled or accessed during a visit due to undisclosed behavior or confinement, the visit will still be considered complete.
Basic medication administration is available when discussed in advance. Drop-in visits are not intended for intensive medical or behavioral care. If a dog cannot be safely located or medicated during a visit, the visit will still be considered complete.
Clients must provide reliable access to the home at the scheduled time of service. An emergency contact must be on file in case the owner cannot be reached. In the event of a medical emergency during a visit, we will make reasonable efforts to contact the owner and/or the designated emergency contact. If neither can be reached and urgent care is required, we are authorized to seek veterinary treatment at the nearest available veterinary clinic. All veterinary expenses remain the responsibility of the pet owner.
Same-day cancellations are charged in full.